Sam Brown

Senior Manager, CX Analytics

Sam Brown is Senior Manager, CX Analytics at Foundever. Sam is an accomplished analytics professional with 14 years of experience in providing interaction analytics managed services and expertise to the BPO industry. This includes extensive work on diverse use cases for companies across industries and has a commitment to building strong relationships with clients to deliver outstanding results.

Session

11:05 AM - 11:50 AM EST  |  Wednesday June 21

Using Interaction Analytics to Drive CX and Fuel Your Business Performance