Stefano Spinola

Speech Analytics Coach

Stefano has been with Citation for over 8 years and done everything from coaching and training to sales and quality assurance. His role now focuses on managing the CallMiner platform, creating scores for our contact centre and upskilling the sales managers to ensure we are making the most of the insights available to drive better sales performance and outcomes.


11:25 AM - 11:55 AM EST  |  Tuesday June 20

Citation’s Approach to Data-driven Selling for Revenue Growth