Sean Keane

Director of Consulting Services

Sean’s role is to help Davies Group and its clients understand how to deliver improved customer-centred services more efficiently, effectively and sustainably than today. He leads the Davies CX Consulting team to help organisations of all sizes and sectors tackle their customer-facing and back-office operations via a better understanding of their people, processes and technology.


12:55 PM - 1:25 PM EST  |  Tuesday June 20

Self-Service and Human Assistance: Getting the Balance Right


10:40 AM - 11:25 AM EST  |  Tuesday June 20

How to Turbo Charge Your CX Using Interaction Analytics