Innovate to Improve

Now in its 5th year, LISTEN UK has always been about bringing our international customer community together to learn how to deliver better experiences and drive greater business value from customer conversations.

The agenda will cover many different topics, but will focus on ensuring that attendees master:

• Best practices for contextualising and analysing customer, product, and brand Intelligence to produce actionable insight
• How new product developments will drive better experiences for both customers and employees
• Ways to utilise insight beyond the contact centre to benefit the entire organisation

Don’t miss the LISTEN Awards presented live on the evening of the 20^th of June where we will recognise the achievements of existing CallMiner customer & partner organisations over the last year!

Better Intelligence for Better Experiences

LISTEN UK 2023 is an event focused on the CallMiner community, free of charge to attend. An informative, immersive, interactive multi-day experience to elevate our customer’s conversation analytics capabilities.

This two-day event provides attendees with insight on market developments, CallMiner’s strategic direction, the latest enhancements to the CallMiner platform and an exclusive view into future innovations. Multiple sessions and workshops will focus on the sharing of case studies and best practices from existing customers and partners highlighting techniques, learnings and benefits gained in successfully applying conversation analytics.

Throughout the event there will be many opportunities to network in-person with friends, colleagues, partners, industry peers and CallMiner experts and executives.